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We hope you love your new WordPress swag! We stand behind everything we sell and want you to be happy with your new purchase. Should you find any issues with the quality of your new item, you can return or replace it within 60 days of purchase.
We offer an exchange-only return policy on unworn, unwashed, and sealed merchandise. If you’d like to exchange any part of your order, please return the item(s) with the supplied address label from your package or ship to the address below with your name, email address, and order number. Please note you will be responsible for all postage. Once your merchandise has been returned, we will issue a store credit for the total value of your exchange via email within 24-48 hours.
Shipping and handling charges are non-refundable unless the merchandise is damaged or defective.
Please contact mercantile@WordPress.org with any questions or concerns.