You can expect to receive your order within 3-7 business days once your order has shipped. Tracking information will be sent to the email provided at checkout. 

You can expect to receive your order within 1- 4 weeks depending on the destination country. Tracking information will be sent to the email provided at checkout.

All international customers are subject to the customs laws, duties, and taxes of the destination country. If your package is returned for any reason, you will be notified by email. If you do not respond within two weeks we will return the item(s) into our stock and refund you the amount of the order. Shipping and credit card transaction fees are non-refundable.

We hope you love your new WordPress swag! We stand behind everything we sell and want you to be happy with your new purchase. Should you find any issues with the quality of your new item please contact us at mercantile@wordpress.org. Shipping and credit card transaction fees are non-refundable. 

Do you accommodate large bulk orders?

Possibly! If you need more than 10 of any product, please contact mercantile@wordpress.org with the product, specific quantity, and sizes that you need. Some items may have to be special-ordered. Bulk orders may be eligible for discount pricing.